Support

Music Genie

Music Genie Support

Help with curation, Apple Music, purchases, restoration, creation limits, or saved playlists. Include your app version and processing mode.

Email support

Help us resolve it faster

  • Include your Music Genie and iOS versions.
  • Tell us whether you were using Private Cloud Compute or OpenRouter.
  • Never send your complete API key.

Delete data

Delete saved playlists in the app and remove your OpenRouter key in Settings. Deleting the app removes local data; playlists created in Apple Music must be removed from your Apple Music library.

Remove the key before uninstalling or revoke it at OpenRouter; Keychain items may survive app deletion. Deleting the app does not cancel a subscription or erase purchase records held by Apple or RevenueCat. Contact support privately about these records.

To restore purchases, use the same Apple Account and Restore Purchases in Music Genie+. To turn off renewal, use Manage Subscription. Access remains until the expiration reported by Apple; expiration does not delete your saved playlists.

Read the Music Genie Privacy Policy
All privacy policies